Location: Southampton (Hybrid Working – 3 days in the office, 2 days from home. Candidates who prefer to work 5 days in the office are also welcome.)
Contract: Fixed-term until June 2027
Hours: 37 hours per week
Pay Rate: £14.42 per hour PAYE or £18.84 per hour Umbrella
About the Role
We are seeking a detail‑oriented and highly organised Accounts Payable Officer to join a busy Accounts Payable & Client Monies team. This is an excellent opportunity for an experienced finance professional to play a key role in delivering high‑quality financial services while ensuring compliance with policies, procedures, and service standards.
The successful candidate will be responsible for processing invoices and payments, administering client monies, supporting financial audits, and providing excellent customer service to both internal and external stakeholders.
Key Responsibilities
Accounts Payable & Payments
* Process invoices accurately and ensure timely payment of legitimate supplier invoices.
* Manage residential, nursing, block, and domiciliary care payments in line with agreed contracts.
* Process direct payments and automated payments.
* Raise invoices as required.
* Support year‑end financial activities and final accounts processes.
* Administer all aspects of the Client Monies service.
* Complete and manage documentation relating to the DWP, Office of the Public Guardian, and Court of Protection.
* Liaise with Care Managers and other stakeholders regarding client financial matters.
* Handle the recovery of overpayments.
* Administer relevant bank accounts in accordance with council policies and procedures.
Customer Service & Compliance
* Respond to supplier and client queries, providing clear and accurate information.
* Assist with financial audits and provide supporting documentation when required.
* Maintain accurate records and ensure reports are completed within agreed timescales.
* Contribute to continuous improvement initiatives and service excellence programmes.
* Ensure compliance with financial regulations, information governance requirements, and health and safety policies.
About You
To be successful in this role, you will have:
Qualifications
* GCSE Maths and English (Grade C/4 or above) or equivalent qualifications.
Skills & Experience
* Previous experience within Accounts Payable, Finance Administration, Client Monies, or a similar financial processing environment.
* Strong numerical and reconciliation skills with a high level of accuracy.
* Excellent attention to detail and organisational skills.
* Ability to manage and prioritise workloads effectively.
* Good analytical and problem‑solving abilities.
* Strong customer service skills and experience working to service level agreements or performance standards.
* Proficiency in Microsoft Office and other digital systems.
* Ability to work effectively with internal teams, external suppliers, and multi-agency partners.
* Understanding of confidentiality, data protection, and financial governance requirements.
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