Company: Jax Plumbing & Heating Location: Great Yarmouth Hours: Full Time – Monday to Friday, 9:00am – 5:00pm Additional hours may be required in line with company requirements About Jax Plumbing & Heating Jax Plumbing & Heating is a professional and reliable plumbing and heating company providing high-quality services to domestic and commercial customers. We pride ourselves on excellent customer service, efficient scheduling, and maintaining strong relationships with our clients. As our business continues to grow, we are looking for a confident and organised receptionist to join our team and support the smooth running of our office operations. The Role The receptionist will be the first point of contact for our customers and engineers. This is a key role within the company, ensuring communication is handled professionally and jobs are managed efficiently. You must have a confident telephone manner, strong organisational skills, and be comfortable using Microsoft Office on a daily basis. Key Responsibilities * Answering incoming telephone calls in a professional and timely manner * Handling customer enquiries and booking appointments * Scheduling and coordinating engineers’ daily workloads * Managing incoming emails and responding promptly to customer queries * Updating customer records and job information accurately * Using Microsoft Office Suite (Word, Excel, Outlook) da...