Are you a delivery operations expert with a passion for continuous improvement and performance excellence? We're looking for a commercially minded and quality-driven Area Delivery Unit Manager to lead and evolve our Delivery Unit model in the final mile. In this role, you'll play a critical part in designing and improving the way our Delivery Units operate - enhancing courier experience, driving performance, and supporting customer and client satisfaction. Working closely with regional leadership and operational teams, you'll be instrumental in shaping the Delivery Unit of the future.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look at the below to understand what you'll be doing in your role as Area Delivery Unit Manager!
1. Provide expert guidance on sourcing, cost modelling, professionalism, and operational standards across Delivery Units.
2. Lead performance initiatives through process improvements, coaching, and support for Delivery Unit teams.
3. Support the design and implementation of a commercially viable and scalable Delivery Unit model that grows with our network.
4. Analyse forecasted volumes to ensure that Delivery Units are adequately resourced and prepared, especially during pea...