Join to apply for the Service Engineer role at Salt Separation Services Limited
1 month ago Be among the first 25 applicants
Job Description
Department: Service and Repairs
Location: Rochdale
Position Details
Job Title: Service Engineer
Company: Salt Separation Services
Location: Rochdale, on-site
Department: Service
Compensation: Competitive, with OTE
About Salt Separation Services
Salt Separation Services has been leading in desalination technology for over 35 years; specialising in the engineering, commissioning, and servicing of reverse osmosis (RO) plants that provide drinkable water solutions across various industries. Our systems are used in sectors including naval, oil, cruise ships, and more. We are committed to designing reliable, high-quality RO and water filtration solutions tailored to each industry and customer. Join us to help simplify access to water solutions for a broad client base!
Position Summary
As a Service Engineer, you will be the face of our company on-site, providing expert servicing and maintenance for our SSS water treatment systems and third-party equipment. Your responsibilities include ensuring high performance, safety, and customer satisfaction. This role is ideal for someone with a strong technical background who enjoys a fast-paced, hands-on environment.
Key Responsibilities
1. Service & Maintenance: Conduct routine and emergency maintenance on SSS water treatment equipment and third-party systems, ensuring operational standards are met.
2. Site Surveys: Perform on-site surveys to assess equipment performance and identify areas for improvement.
3. Customer Interaction: Identify upsell opportunities, recommend upgrades and modifications to improve system performance.
4. Documentation: Maintain accurate Operation and Maintenance (O&M) manuals and client documentation.
5. Training: Develop and deliver training sessions for clients on operating and maintaining their water treatment systems.
6. Compliance: Ensure all work complies with SQEP standards and industry regulations.
7. Workshop Support: Assist with wiring, testing, and general plant maintenance in the workshop.
8. Aftersales Support: Overhaul and test equipment as part of aftersales services.
9. Commissioning Support: Support the commissioning of new systems.
10. Preparation & Safety: Ensure timely delivery of equipment and adherence to health and safety regulations.
11. Tool & Equipment Management: Maintain organization of tools and testing equipment.
12. Company Alignment: Promote company values and contribute to a culture of excellence.
13. Additional Tasks: Perform other duties as required to meet customer needs and company objectives.
Skills, Knowledge and Expertise
* Excellent communication skills
* Proactive time management
* Willingness to work approximately 140 days away from home
* Self-motivated team player
* Customer service focus
* Fitting, maintenance, and electrical qualifications and experience
* Strong understanding of process, mechanical, and electrical equipment
Why Salt Separation Services?
We offer a benefits package designed to support our employees professionally and personally, including:
* Employer-matched pension scheme (Aviva)
* Company bonus scheme
* Employee referral scheme
* Free employee assistance services
* Life insurance
* Income protection (after 5 years of service)
* Early finish on Fridays (1 pm)
* Training and development opportunities
* Holiday buy-back
* Team building, social, and company events
Join our dynamic, family-owned business working on impactful projects. We value quality, communication, integrity, health and safety, and family. We support your growth and foster a positive culture.
Application Process
Interested candidates are encouraged to submit their CV and cover letter detailing relevant experience and qualifications. Our next steps include:
1. Application review
2. Initial chat if shortlisted
3. First interview with the People Team
4. Second interview with the hiring manager, including skills demonstration
5. Peer interview with team members
6. Offer and acceptance
Diversity and Inclusion
Salt Separation Services is committed to creating an inclusive environment. We value diversity and are happy to accommodate any adjustments needed during the application process.
#J-18808-Ljbffr