Sales Administrator – Full-Time (38 hours per week)
Due to increased demand, we are currently seeking a Sales Administrator to join our established and growing team within the manufacturing industry. This is an excellent opportunity to become part of a business with over 50 years’ experience in providing high-quality solutions for electrical connections and the rail sector, including fixed installations and rolling stock.
Every day, more than 5.1 million connections are made worldwide using our products, and we are proud of the dedication and professionalism of our team.
You will report to the Sales Co-ordinators and the Sales Support Team, working 38 hours per week on a rotation pattern to maintain telephone cover. Patterns are agreed in advance with your line manager.
Your key responsibilities will include:
1. Providing quotations via CRM.
2. Processing customer orders efficiently and accurately into the company’s in-house system.
3. Making outgoing calls to customers to resolve issues or clarify information related to their accounts or orders.
4. Responding to customer enquiries via phone and email, providing information on pricing and stock availability.
5. Problem-solving and identifying solutions to customer issues.
6. Offering administrative support to the wider Sales Team.
We are looking for candidates who have:
7. At least 1 year of experience in a customer service role, ideally within a manufacturing environment.
8. Proficiency in Microsoft Office Suite.
9. Experience with SAP (a distinct advantage).
10. Excellent attention to detail and commercial awareness.
11. The ability to work well under pressure and manage multiple tasks effectively.
Why Join Us?
This is an excellent opportunity to become part of a well-established business that values its team. We offer real potential for growth and personal development in a supportive and professional environment.
If you are a proactive, customer-focused individual with strong communication skills, we would love to hear from you.
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