Overview
Join to apply for the Aesthetician - Skin Practitioner role at Harley Academy.
This range is provided by Harley Academy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Reporting to: Head of International Delivery
Contract Classification: Part Time
Location: On-site, Manchester - The Academy Clinic site
About Us
Harley Academy is the UK’s largest postgraduate training provider in aesthetic medicine, established in 2015. As leaders in higher education for aesthetics, we set the benchmark for patient safety by raising educational standards for non-surgical cosmetic procedures, including injectables and cosmetic dermatology.
The Academy Clinic is our clinical setting, where patients receive safe, effective aesthetic treatments delivered by highly trained practitioners. Our approach prioritises understanding patient motivations, ensuring expectations are realistic, and enhancing both appearance and well-being.
Position Overview
We are seeking a passionate and dedicated Aesthetic Practitioner to join our team. The ideal candidate will be qualified to NVQ Level 4 (or equivalent) and have a minimum of one year’s experience working in aesthetics. In this unique role, you will have the opportunity to work within The Academy Clinic — a leading training facility for Harley Academy, the UK’s largest postgraduate training provider in aesthetic medicine. Here, we are committed to advancing safety, standards, and best practice across the aesthetics industry. This position offers a rare blend of clinical practice and professional development. You will be supported with expert training and mentorship, enabling you to refine your skills, grow your expertise, and actively shape your role as the team evolves. By working with us, you will gain exposure to a diverse range of clients and aesthetic treatments, while becoming an integral part of our mission to combine excellence in care with a commitment to advancing the industry.
Primary Responsibilities
* Performing facial aesthetic skin treatments, including Hydrafacial, microneedling, chemical peels, skin consultations, laser treatments and other energy based devices with precision and care.
* Promoting and selling the brand’s offerings, including treatments, home care products, and personalized skincare plans. Representing the brand as an ambassador across social media and at events.
* Building and maintaining in-depth knowledge of skincare, treatments, and product lines to offer expert advice.
* Delivering an exceptional customer experience at every touchpoint, from initial consultations to follow-up care, in-clinic, by email and over the phone.
* Addressing and overcoming selling challenges, attracting and engaging customers while incorporating the client journey and brand story into every interaction.
* Meeting and exceeding individual performance targets, contributing to the clinic's overall success.
* Identifying and analyzing trends in customer satisfaction to support continuous improvement.
* Ensuring accurate and up-to-date client records, adhering to clinic protocols and confidentiality standards.
* Collaborating with senior practitioners, doctors, and front-of-house staff to maintain high standards of service.
* Supporting the smooth day-to-day operations of the clinic, ensuring a seamless and professional environment for clients and team members.
* Support the marketing team with social media activities.
This job description is intended to provide a general overview of the position and is not an exhaustive list of responsibilities. Other duties may be assigned as needed to meet the organisation's objectives.
Skills And Experience
* Experience with chemical peels, microneedling, laser treatments, skin consultations, and skincare retail is essential.
* Training in leading brands such as Mesoestetic, SkinPen, Neostrata, and Obagi is desirable but not required. Training can be provided for the right candidate.
* A team player with strong interpersonal skills, able to build relationships and collaborate effectively with colleagues and clients.
* Exceptional customer service abilities, ensuring every client feels valued and cared for.
* A proactive mindset with a passion for exploring opportunities and using initiative to contribute to the clinic's success.
* A strong interest in working within both a boutique-style clinic and a training academy environment, with a desire to contribute to the company’s growth.
* Passionate about skincare and skin treatments, with a commitment to helping clients achieve their goals.
* Adaptable and able to thrive in a fast-paced, evolving company.
* Flexibility in scheduling, including some Saturdays to meet client needs.
Our Perks
Harley Academy offers a comprehensive benefits package including:
* Commission scheme in addition to salary
* Staff events organized by the Harley Academy Social Committee
* Staff treatment allowance renewed annually and redeemable across multiple treatments at any site
* Family & friend discount scheme
* Access to an organisational therapist for one-off or ongoing appointments
Our Values
* Ethical
* Excellence
* Authentic
* Positive Growth Minded
Seniority level
* Entry level
Employment type
* Part Time
Job function
* Health Care Provider
* Industries: Medical Practices
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