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Accounts assistant (credit control)

Bournemouth
McCarthy Stone
Accounts assistant credit control
Posted: 20 April
Offer description

About You

Join a Finance Team That Makes an Impact

Are you a detail-driven finance professional who thrives in a fast-paced environment? Do you enjoy building relationships, solving problems, and making a real impact on business performance?

We are looking for an Accounts Assistant to join our Credit Control team - a key role focused on driving cash collection, minimising debt, and supporting the smooth financial operation of the business.

You will bring a proactive mindset and strong attention to detail, with previous experience in credit control or a similar finance role. You will be confident using Microsoft Excel and Word (experience with MRI Qube is a bonus) and comfortable communicating with customers and stakeholders via phone and email.

Highly organised, you will be able to manage competing priorities and meet deadlines, while using your problem-solving skills to identify and resolve discrepancies. A collaborative team player, you will also have the confidence to work independently and take ownership of your work.

We will give you:

Financial:

* Competitive Salary + Discretionary Bonus
* Company Pension Scheme
* Life Assurance
* Professional Subscriptions paid for

Lifestyle/Health & Wellbeing:

* 24 days holiday plus Bank Holidays
* 2 fully paid volunteering days per year (supported by the McCarthy & Stone Foundation)
* Health benefits such as Remote GP, 24/7 access to EAP Services (including counsellors and legal advisors) and eyecare voucher
* Colleagues Benefit Booklet with a range of store offers discounts and promotions
* Family Friendly Policies
* Monday to Friday working pattern with hybrid working
* On site parking

Your Impact

As part of a collaborative and high-performing team, you will contribute by:

* Proactively collect overdue debt using calls, emails, and structured recovery processes
* Build strong relationships with customers and internal teams, including operations and house managers
* Maintain accurate records, systems, and reporting to support decision-making
* Handle queries, disputes, and complaints professionally and efficiently
* Produce daily reports and insights for management
* Support wider team activities and adapt to evolving business needs

What we are looking for

You are a motivated finance professional who takes pride in accuracy, efficiency, and continuous improvement.

You will likely bring:

* Previous experience in credit control or a similar finance role
* Confidence using Microsoft Excel and Word (experience with MRI Qube is a bonus)
* Strong communication skills - comfortable handling conversations via phone and email
* Excellent organisation and the ability to manage competing priorities

Make Your Mark

This is more than just a finance role it is an opportunity to contribute to a business where your work directly impacts cash flow, customer relationships, and overall success.

If you are ready to take ownership, grow your skills, and be part of a supportive, forward-thinking team - we would love to hear from you.

At McCarthy & Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.

#LI-DNI

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