Night Customer Service Advisors
Temporary to Permanent
Working Hours - your "fixed" shift will be 18.00 - 03.00, working 5 days per week including every other weekend.
Must be Office Based for 3-month training period. You will be able to apply for hybrid working upon going permanent.
Hourly rate
£12.00 per hour from 18:00 - 23:00
£14.40 per hour from 23:00 - 03:00
Starting: Monday 13th May
The Role
We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.
* Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order
* Informing customers of deals and discounts available
* Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints
During the 3-month probationary period, you will work through Tate Recruitment on a timesheet...