Laing O'Rourke is seeking a team-focused Service Desk professional to join our IT Support team. You will deliver high-quality, customer-focused support across UK sites for over 6000 users.
Key responsibilities include logging and resolving incidents within SLAs, clear communication with users, and escalations to 3rd Line when necessary. Ideal candidates will have strong ITIL experience and a broad knowledge of Microsoft and Azure tools.
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