Main area Health Care Support Worker Grade Band 2 Contract Permanent Hours 37.5 hours per week (Full time Part time Weekend/bank holiday/nights) Job ref 110-ACS290-1125
Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Fernhill/Dinas Ward Ysbyty George Thomas Town Treorchy Salary £24,833 per annum, pro rata Salary period Yearly Closing 10/11/2025 23:59
Health Care Support Worker
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
An exciting opportunity has arisen for an enthusiastic and motivated Health Care Support Worker to join the team on Fernhill and Dinas wards at Ysbyty George Thomas.
Together, the two wards provide care for up to 54 frail elderly patients who are clinically optimised and awaiting discharge either with support at home or into a placement. This is a rewarding role within a dynamic team, focused on delivering high-quality, person-centred care and supporting safe and timely discharge planning.
We provide all staff with an induction period, ongoing support and training
Main duties of the job
The post holder will assist in the provision of care to patients/clients by providing a range of personal care duties as designated by a Qualified Nurse. These tasks will involve direct and indirect care for the benefit of the patient/client in accordance with agreed protocols, and include basic care duties such as:
* Enabling patients to maintain personal hygiene through assistance with shower/bath, washing facilities access and use of toilet facilities; promoting independence where possible.
* Enabling patients to eat and drink, assisting where appropriate.
* Escorting patients/clients to other departments/hospitals.
* Keeping up to date with mandatory training requirements.
* Maintaining a good standard of cleanliness in the ward, including changing bed linen and disposing of clinical waste in accordance with organisational policies.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
* We listen, learn, and improve
* We treat everyone with respect
* We work together as one team
CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team‑oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
Please see attached job description and personal specification for further information about the post.
The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30‑minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.
Person specification
Qualifications and Knowledge
* Experience of working in a care setting
* Experience in working in a hospital setting
Skills
* Desire to learn new skills
* Welsh language speaking/listening skills at Level 3 or above
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self‑assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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