Annual salary: up to £32,068.42. Location: Basingstoke. Salary: £32,068.42 per annum plus £3,500 car allowance. Contract: Full‑time, 12‑month fixed‑term. Hours: Full‑time, 37.5 hours, Monday to Friday, 8:30am – 5:00pm.
About the Role
We provide Housing Management services across the UK, working in partnership with central and local government, providers, tenants, landlords and investors to find solutions to homelessness, provide social and affordable housing and create specialist housing for people with care needs. We are looking for a Property Advisor to deliver a frontline housing service, supporting customers at various stages of their tenancy journey. This role plays a key part in sourcing, assessing and allocating properties to ensure contractual targets are achieved while maintaining a high standard of customer service. Working primarily from the Basingstoke office, you will manage a varied caseload and build strong relationships with property providers and partners. Occasional travel to properties and alternative areas nationally may be required.
Key Responsibilities
* Building relationships with letting agents and landlords
* Procuring properties in line with scheme requirements
* Managing a caseload of applications to secure suitable accommodation
* Managing a portfolio of housing stock and allocating appropriate accommodation
* Ensuring accurate and up‑to‑date records through case updates and stock audits
* Delivering regular reporting and escalating risks as appropriate
* Developing relationships with new and existing property providers and third parties
* Supporting colleagues and undertaking ad‑hoc projects when required
* Ensuring compliance with Mears code of conduct, contractual terms and group policies and procedures
Role Criteria
* Experience within lettings or estate agency
* Strong customer service experience
* Ability to manage a large workload and work under pressure
* Good organisational and administrative skills
* Full UK driving licence
Benefits
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day
* Volunteering leave
* Mears Rewards – discounts up to 10% on groceries, holidays, eye test vouchers, share‑save scheme and more
* Family‑friendly policies
* Access to EAP counselling sessions
All our roles require candidates to have the entitlement to work within the UK; Mears does not currently offer visa sponsorship.
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