Facilities Assistant – London
Join a leading law firm in London where operational excellence and client experience are at the heart of everything we do. This is a great opportunity for an organised, proactive person to play a key role in a busy, professional office environment.
The Role
You’ll be central to the smooth day‑to‑day running of the office, ensuring facilities, meeting spaces, and internal services operate efficiently and to a high standard
Key Responsibilities
* Coordinate and deliver meeting room set-ups, including furniture configuration and event preparation
* Proactively review bookings and plan room layouts using booking systems
* Liaise with internal teams (AV, catering, concierge) to ensure seamless event delivery
* Act as the main point of contact for facilities queries and Helpdesk requests
* Monitor and manage Facilities Helpdesk communications (email, Teams, calls)
* Coordinate contractors, suppliers, and building management tea
* Conduct daily office checks (meeting rooms, kitchens, reception area
* Manage office supplies, stationery, and new joiner setups
* Support onboarding/offboarding processes including office tou
* Maintain internal systems, spreadsheets, and facilities records
* Assist with invoices, purchase orders, and expense processing
* Support health & safety compliance, including Fire Warden / First Aider duties
* Contribute to facilities projects, improvements, and wider office initiatives
What We’re Looking For
* Experience in a professional services environment (desirable)
* Strong organisational and multitasking skills
* Excellent communication and stakeholder management ability
* Comfortable using Microsoft Office and multiple systems
* A proactive, team-focused approach with a strong attention to detail
* Ability to troubleshoot and respond effectively to day-to-day issues
Why Apply?
* Work in a collaborative, supportive professional environment
* Exposure to a wide range of facilities and operational projects
* Hybrid working approach (role dependent)
* Be part of a team that values reliability, teamwork, and delivering results