Service Advisor – £28,000 - £32,000 Basic Salary
Location: Chippenham
Salary: £28,000 – £32,000 Basic (OTE depending on bonus structure)
Pembrook Resourcing are currently recruiting on behalf of a well-established automotive dealership who are looking to add an experienced Service Advisor to their aftersales team.
This is a fantastic opportunity for someone with previous motor trade experience who thrives in a fast-paced, customer-focused environment.
Key Responsibilities:
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Acting as the first point of contact for customers in the service department
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Booking vehicles in for service, maintenance, and repair work
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Preparing job cards and ensuring accurate documentation
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Providing updates to customers throughout the day
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Upselling additional work, service plans, and products where appropriate
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Liaising with the workshop to ensure efficient workflow
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Handling customer queries and resolving any issues professionally
The Ideal Candidate:
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Previous experience as a Service Advisor (essential)
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Excellent communication and customer service skills
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Ability to work well under pressure
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Strong organisational skills and attention to detail
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Confident in upselling and meeting targets
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Full UK driving licence