Radiology Data Administrator
Join the Imaging Department at Epsom and St Helier University Hospitals NHS Trust as a Radiology Data Administrator. The role supports the Radiology IT team in ensuring effective patient data management, smooth patient flow, timely reporting, and accurate sharing of images and reports with referrers and other healthcare providers.
Job Summary
The post holder works closely with the PACS team, supporting efficient patient pathway tracking, radiology alerts management, imaging outsourcing, and data‑sharing tasks. Responsibilities include transferring medical images between trusts, maintaining audit trails, ensuring compliance with Information Governance, cleansing data, and supporting imaging outsourcing services with meeting standards for referral information, image transfers, and report turnaround times. Full training and ongoing support are provided.
Main Duties
* Perform data cleansing on Soliton RIS, removing outdated or duplicate requests to maintain optimal data quality.
* Transfer patient image and data in and out of the Trust’s radiology systems to other healthcare providers using secure methods, in line with Trust policies and Information Governance guidelines.
* Transfer patient image and data to patients, solicitors, coroners and third‑party private healthcare providers in line with Subject Access Request and Information Governance guidelines.
* Create and manage CDs/DVDs containing patient images for external institutions and liaise with other imaging departments where necessary.
* Maintain accurate logs of all image transfer requests to ensure auditability and avoid duplication.
* Manage radiology alerts, including notifying referrers of cancelled or delayed examinations.
* Forward urgent radiology reports, alerts and critical findings to GPs and referring clinicians.
* Support the monitoring of report turnaround times, appointment data, DNA reports, incomplete examinations, unauthorised reports and other workflow‑related issues.
* Produce weekly and monthly activity reports for the Radiology Management Team, other departments and the SWL Imaging Group.
* Alert modality leads or managers of potential complaints, delays or issues that may compromise patient care.
* Support the tracking and management of outsourced imaging, ensuring timely access to images.
Contact
Ignatius Pradeep – PACS Manager, 0208 296 3743
Employment Details
* Pay scheme: Agenda for change
* Band: 3
* Salary: £29,651 to £31,312 a year (pro‑rata, inc HCAS – Outer)
* Contract: Fixed term (1 year)
* Working pattern: Full‑time
* Reference number: 343‑7446817‑FM‑AG‑VCG
* Job location: St Helier Hospital, Wrythe Lane, Carshalton, SM5 1AA
Person Specification
Essential Qualifications
* Extensive use of MS Office
* Knowledge of administrative procedures
* Sound knowledge of Microsoft packages including Word and Excel
* Ability to plan own workload and prioritise work on a daily basis in ever‑changing situations
Desirable Qualifications
* NVQ level 3 in IT subject or equivalent qualifications
* Qualification in information systems / Microsoft software packages
Essential Skills
* Data analysis experience using standard Microsoft tools
* Knowledge of RIS and PACS technology and its applications in an imaging department
* Aware of service level management and familiar with service delivery economics
* Understanding of audit principles and providing data for audit
Desirable Skills
* Working knowledge of RIS, PACS & IEP
* Good background in the concepts and practices required to implement effective Imaging IT solutions
* Ability to teach and mentor junior staff and new members of staff
* Experience of troubleshooting and resolving IT systems queries within agreed boundaries
Essential Experience
* Experience of using IT systems in a healthcare setting
* Understanding of factors affecting service throughput and quality
* Knowledge of clinical processes within an Acute Trust setting
* Experience of problem management and transformational change
Desirable Experience
* Knowledge of working practices within Radiology Departments
* Previous administration experience with RIS and PACS
* Experience of a Radiology admin support role within the NHS environment
* Substantial customer liaison experience
* Experience of successfully dealing with conflicting priorities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. Applicants must provide a Disclosure and Barring Service check to verify no previous criminal convictions.
Employer Details
Epsom and St Helier University Hospitals NHS Trust
St Helier Hospital
Wrythe Lane
Carshalton
SM5 1AA
Website: https://www.epsom-sthelier.nhs.uk/work-for-us
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