2nd Line IT Support Engineer (x2) – Contract Role Location: Contract: July 2025 – May 2026
Type: Full-time, On-site
A well-established public sector organisation in the Harrogate area is seeking two experienced 2nd Line IT Support Engineers to join its internal IT team on a contract basis. These roles will provide vital support across a busy IT environment, ensuring the smooth running of end-user systems, infrastructure, and essential services across multiple clinical and administrative teams.
Provide 2nd line technical support across desktop, laptop, and mobile hardware
Troubleshoot and resolve incidents related to Windows 10/11, Microsoft 365, and Active Directory
Support clinical and business applications, printing services, and network connectivity
Assist with user onboarding, account setups, and permission/access management
Proven experience in a 2nd line IT support or desktop engineering role
Strong knowledge of Microsoft technologies: Windows OS, Office 365, Active Directory
Confident in managing user accounts, troubleshooting hardware, and resolving software issues
Experience working within public sector or healthcare IT environments is desirable
Driving licence preferred but not essential
Hours: Full-time, standard working hours
Rate: Competitive daily rate (inside IR35)