Room Maker - Belfast Key Responsibilities As a Room Maker, it's your role to ensure every guest who enters our hometel has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time. The Room Makers know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards. Responsibilities People Changing towels, bed linen, vacuuming, buffing, mopping General cleaning of all rooms in the apartments Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items Checking apartments to ensure everything is in working order Carry out full inventory checks of apartments and replace any missing items A good understanding of COSHH Previous housekeeping experience is essential A good command of English Be well-presented and tidy Excellent communication skills to be able to deal with guests and customers Outstanding attention to detail Places Have a keen eye on what is happening in our community Always keep an eye out for new business opportunities Planet Help with the continued effort to deliver zero waste Follow all company policies on recycling Attend and contribute to our Team Planet events Direct Reports No Direct Reports Skills and Qualities Attention to detail for meticulous cleaning. Efficiency in completing tasks within time limits. Physical stamina for standing and lifting. Clear communication with guests and team. Professional and courteous interpersonal skills. Focus on exceeding guest expectations. Organization in managing work areas and supplies. Respect for guest privacy. Adaptability to changing schedules. Effective problem-solving skills. Positive and welcoming attitude. This job description should be taken as a general guide and Lamington Group reserves the right to update and amend it in keeping with operational requirements, which may change from time to time.