Vehicle Service Advisor - Gloucester
1. Salary: Starting salary between £28,571-30,000 per annum with up to £6,000+ uncapped additional annual bonus potential.
2. Hours: Monday to Friday 8:00am-6:00pm with 1-in-3 Saturdays 8:00am-12:30pm.
3. Benefits: Various additional company benefits discussed upon application.
Our client, a multi-franchise approved Car Dealership based in Gloucester, is currently looking to recruit a Service Advisor to join their busy Service Department.
Reporting to the Aftersales Manager and working alongside a team of three other Vehicle Service Advisors, you will need to be a confident relationship builder, and be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, also achieving the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Due to the nature of this position, the successful professional would need to have prior or present experience working as a Vehicle Service Advisor or in a very similar capacity and be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinewood DMS system would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. A UK driving license with minimal points is also essential at this stage.
What's in it for you? For your hard work as a Service Advisor, our client is offering:
4. Starting salary between £28,571-30,000 per annum pending experience.
5. Additional performance-related bonus scheme of up to £6,000 per annum.
6. 22 days annual holiday allowance plus the 8 bank holidays.
7. Workplace pension scheme.
8. Various additional company benefits discussed upon application.
9. Fantastic long-term career prospects with a large multi-site car dealer group established throughout South West England and South Wales.
10. Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 3 Saturdays, 8:00am-12:30pm.
Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic opportunity.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.