Are you an experienced Sales Ledger professional looking to join a purpose-driven organisation that genuinely makes a difference? We’re partnering with a highly regarded social housing provider in Salford, offering a fantastic opportunity to join a collaborative and supportive finance team in a modern, hybrid working environment.
This is a varied and rewarding role where you’ll play a key part in ensuring the smooth running of the sales ledger function, while contributing to a wider team that values teamwork, development, and continuous improvement.
The Role
As Sales Ledger Officer, you will support the delivery of a professional finance service, taking ownership of invoicing and credit control processes for non-rental income streams.
Key Responsibilities
Raise and issue sales invoices to care providers for void fees and office rentals
Process recharge invoices to customers, appointees, and care providers for repairs
Ensure compliance with VAT recovery processes
Allocate incoming receipts accurately within the accounts system
Manage end-to-end credit control processes, ensuring timely payment and escalating where necessary
Provide cover for Income Officers, including processing direct debits and standing orders
Support the recovery of underpaid rent and utility balances
Handle customer and appointee queries with sensitivity and professionalism
Review and apply annual invoice uplifts in line with contractual agreements
Monitor and resolve credit balances, including arranging refunds where required
Maintain strict GDPR compliance across all communications
Contribute to team objectives and support wider finance activities as needed
About You
Previous experience in a Sales Ledger and/or Credit Control role
Strong working knowledge of Microsoft Office packages, particularly Excel, with the ability to analyse financial data and transactions
Excellent numeracy and literacy skills with a high level of accuracy and attention to detail
Confident communicator, able to manage sensitive conversations professionally
Highly organised with the ability to manage multiple priorities
A collaborative team player with a proactive and flexible approach
Committed to continuous improvement and personal development
What’s on Offer
Hybrid working model for better work-life balance
Brand new, modern office space in Salford
On-site parking
A supportive, inclusive, and collaborative culture
The opportunity to work for an organisation making a real social impact