Inshes Vets is excited to offer a new opportunity for an experienced, part-time Veterinary Receptionist to join our dedicated team. If you have a passion for customer service, experience in a reception or administration role, and are keen to make a difference in a busy veterinary environment, we'd love to hear from you. You will be part of a supportive team of vets, nurses, and support staff, all working together to provide excellent care and service.
As a receptionist, you will play a vital role in the day-to-day operations of the practice. Your duties will include:
* Managing the front desk including welcoming clients and their pets when they arrive at the practice.
* Answering phone calls and emails, answering queries, booking appointments and managing the diary
* Taking payments, general admin tasks and keeping client records up to date
* Promoting our Pet Health Club,
* Maintaining a clean area for our clients and their pets
You should possess strong administrative and computer skills and be able to multitask and stay calm under pressure in a fast-paced setting. We're looking for someone who is a professional and confident communicator, and of course has a love of animals, as we pride ourselves in offering excellent customer service to both our clients and their pets.
Contract will be 3 days per week (24hrs) with 1 Saturday in 5 paid as overtime.
Mon – Fri shift patterns are:
* 08:00 – 17:00
* 09:00 – 18:00
* 10:30 – 19:30
Sat - 09:00 – 13:00
You will be required to be able to cover any shifts, but your rota will usually be the same on a weekly basis, and we are happy to discuss shift pattern.
We release the rota a month in advance.
Benefits of working at Inshes
6 weeks annual leave (pro-rated for part-time)
Learning and development opportunities via the IVC Evidensia Academy
Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
Pension scheme
Discounted staff pet care
Job Type: Part-time
Pay: £12.21 per hour
Benefits:
* Company pension
* Employee discount
* On-site parking
Ability to commute/relocate:
* Inverness IV2 5FF: reliably commute or plan to relocate before starting work (required)
Work Location: In person