Overview
An experienced Claims Handler is required to join an established, reputable Loss Adjusters due to growth and expansion.
Responsibilities
* Provide a first class customer service to customers, clients and colleagues, ensuring that all claims are pro-actively managed to conclusion ensuring client specific service level criteria is met.
* Act as a point of contact for client/customer queries and own issues through to their satisfactory conclusion.
About You
* Experienced in handling Insurance property Claims from cradle to grave
* Experienced in understanding various Insurer Policy wordings to establish validity
* Excellent communication skills verbal and written
* Good time management/organisation skills with diary management experience
* Able to work in a pressured environment handling volume calls whilst remaining calm and providing a quality claims journey experience
* IT literate and able to utilise multiple systems
* Be able to travel to the local office for training/induction or as required for team meetings
* Industry qualifications i.e. Cert CII or Cert CILA or willing to work towards (desirable)
Hours & Location
Hours are Monday to Friday - 35 hours per week. The role can be remote with the requirement to attend the local office for training/induction/team meetings.
Salary & Benefits
* Annual basic salary up to £35,000 per annum
* Contributory pension
* Performance related bonus
* Flexi benefits
* Voluntary benefits schemes
* Birthday holiday
* Share purchase scheme
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Finance and Sales
Industries
* Insurance
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