Description
Keoghs Corporate Risk Team is seeking to recruit a Multi-Track File Handler to deal with delegated and non-delegated multi-track EL/PL claims. This diverse role offers an excellent opportunity to work within Keoghs’ thriving Corporate Sector Risks Practice with a variety of high-profile clients.
The successful candidate will predominantly handle a litigated case load of Multi-Track claims but may also handle some claims from pre-litigation.
Key Responsibilities
* Building relationships with Keoghs clients - liaising with clients and, where appropriate, Insurers
* Manage a mixed caseload of EL/PL predominantly multi track cases consisting of claims typically valued between £25k - £100k
* Assessing and advising on liability and quantum
* Devising strategies to resolve cases with the best possible outcome, identifying areas to investigate and evidence to collate
* Make full use of the firm’s Case Management System in progressing files from receipt to closure
* Draft pleadings to include Defences and witness evidence
* Attend court in person or by telephone, attend trials, settlement conferences etc as required
* Achieve targets in terms of chargeable hours, WIP and the collection of client MI
* Adhere to the Keoghs Values
The above is not a definitive list of possible work which may be delegated.
Skills, Knowledge and Expertise
* EL/PL multi track file handling experience
* Positive, confident and enthusiastic
* Excellent listening, verbal and written communication skills
* Ability to negotiate via telephone
* Ability to prepare succinct and concise reports
* Excellent inter-personal and client care skills
* Excellent marketing skills
* Excellent IT skills
* High level of analytical skills
* Ability to prioritise work, keep to deadlines and work under pressure
* Ability to win the trust and confidence of others
* Ability to make decisions
* Ability to anticipate problems and identify solutions
* Ability to maintain concentration and pay attention to detail
* Driven to achieve
* Good advocacy skills
* Prior knowledge, skills and experience
* Good IT skills
Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death in Service
* Critical Illness Cover
* PHI/Income Protection (Private health insurance)
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
* after successfully completing probation
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.