Key Account Manager
Dudley
Permanent
£25,000-£30,000 + Bonus
What on Offer
Competitive salary perks
Bonus Scheme /Yearly Bonus
Monday-Friday 9am – 5:30pm (30 minutes Break)
22 Days Annual Leave + Bank Holiday
Cycle to Work Scheme
Company Pension
Company Events
Life assurance
Training and Progression opportunities Available
A fantastic opportunity has a risen for an experienced Account Manager to join a well-established business within the Dudley area. The successful candidate will
primarily be responsible for ensuring customers receive the best quality service, delivered with confidence. As a Key Account Manager, you will have a "can do" attitude and fantastic customer service skills, a good telephone manner along with great administration and IT skills.
Job Role Responsibilities:
Prioritising and processing customer contact via telephone and email
Assisting customers with advising on proper product information, availability and pricing data to maximize sales capabilities and maintain positive relationships
Quotation and sales order processing
Providing customer sales support to existing and potential new accounts
Maintaining customer-related data including order entry and administration
Delivering great customer service
The ideal applicant will be able to demonstrate:
Strong customer relations skills (verbal and written)
Strong organisational skills, attention to detail and accuracy
Ability to thrive in a fast-paced team environment
Ability to apply critical thinking principles and remain flexible
Ability to multitask on the phone and email while reviewing system information
Good IT skills including Microsoft Outlook, Microsoft applications
Automotive industry knowledge is preferred but not essential