Customer Account Manager Location: Stratford-upon-Avon (hybrid working available after training) Salary: £26,000 per annum Hours: 37.5 hours per week, Monday to Friday (between 8:00am-5:00pm) We are currently working with a client in Stratford-upon-Avon who are looking to recruit a Customer Account Manager to join their growing team.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
In this role, you will be responsible for the day-to-day management of customer accounts where arrears have arisen.
You will work closely with customers to understand their circumstances, offering support by agreeing affordable and sustainable repayment solutions.
A key part of this role is treating customers with empathy and respect, ensuring fair outcomes and positive customer experiences.