Job Description
We are looking for a friendly, organised and professional Front of House Receptionist to join our busy veterinary practice.
Our Company
Virtue Vets is London’s premier next-gen vet care and pet wellness clinic chain, providing exceptional vet care and a premium bespoke experience at reasonable prices. Our stylish clinics feature a contemporary aesthetic that appeals to both pets and their humans. We are equipped with state-of-the-art diagnostic, surgical, and lab equipment to ensure the highest standard of care.
Key Responsibilities
As the first point of contact for our clients, you’ll play a vital role in creating a welcoming and supportive environment. From greeting owners and their pets to managing appointments and administrative tasks, you’ll ensure the smooth running of our front desk and deliver a first-class client experience. You must be well-groomed, personable and presentable as the face of the clinic.
1. Greet clients and their pets with warmth and professionalism
2. Manage incoming calls, emails, and appointment bookings
3. Maintain accurate client and patient records
4. Handle payments and invoicing
5. Provide information on services, products, and general pet care advice (non-clinical)
6. Support the veterinary team with admini...