About the Role
One of my local governement clients is seeking a dedicated and experienced Accommodation Solutions Officer to join their Housing Needs and Transformation Service within the Temporary Accommodation and Solutions Team.
This is an excellent opportunity for an individual with strong housing and homelessness experience to contribute to improving the lives of residents and ensuring the effective use of temporary and permanent accommodation across the borough.
Key Responsibilities
As an Accommodation Solutions Officer, you will:
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Provide housing options advice to households in temporary accommodation, promoting move-on to suitable long-term housing such as private rented, intermediate rent, or social housing.
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Support the Temporary Accommodation and Solutions Team in securing efficient, effective placements for single persons and families.
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Carry out suitability assessments for accommodation offers in line with statutory and policy requirements.
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Liaise with the Procurement and Contract Management Team to identify suitable properties and ensure effective placements.
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Work closely with residents, landlords, and partner agencies to resolve tenancy and support issues.
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Undertake suitability reviews and enforcement actions in cases of tenancy breaches, abandonment, or subletting.
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Visit households in temporary accommodation to provide advice, monitor occupancy, and encourage engagement with housing and support services.
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Support policy development, performance monitoring, and reporting within the housing service.
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Handle complaints, enquiries, and correspondence from residents, elected members, and external bodies in line with council procedures.
About You
To succeed in this role, you will need:
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Proven experience in housing options, homelessness prevention, or temporary accommodation management, ideally within a local authority or social housing provider.
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A strong working knowledge of housing legislation, including the Housing Act 1996 and the Homelessness Reduction Act 2017.
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Excellent communication and negotiation skills, with the ability to manage sensitive situations effectively.
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Strong organisational and case management skills with attention to detail.
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The ability to build effective relationships with residents, landlords, and partner agencies.
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Proficiency in using housing management systems and Microsoft Office applications.
If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd