IMH Recruitment are currently seeking a Traveller Liaison Officer on behalf of our client based in Blackburn. This is a rewarding and community-focused role, responsible for managing a local Traveller site.
Duties:
* Manage the Traveller site, including collection of pitch fees, water, and other charges.
* Enforce tenancy and site licence conditions, ensuring compliance at all times.
* Liaise with residents, Council departments, and external agencies to resolve issues effectively.
* Support residents with benefits advice, including Universal Credit migration and financial assistance.
* Order repairs, report maintenance issues, and ensure the site is clean, safe, and secure.
* Monitor and manage site budgets, maintain accurate records, and complete statistical returns.
* Take action to remove unauthorised encampments and prevent damage or nuisance on-site.
* Develop a residents’ committee to encourage participation in service delivery.
* Carry out regular inspections and twice-yearly counts.
* Work collaboratively with other departments such as Public Health and the Police.
Requirements:
* Experience working with the Gypsy and Traveller community (Essential)
* Strong negotiation and mediation skills with the ability to manage challenging behaviour
* Good understanding of housing and welfare benefits
* Confident IT user (Word, Excel, and databases)
* Conscientious, reliable, and self-motivated
* 5 GCSEs (Grade C/4 or above) including Maths and English
* CIH Level 3 Certificate in Housing Practice or above
* Full UK Driving Licence
Hours & Pay:
* Monday to Friday (some evening/weekend work may be required.
* 37 hours per week.
* £18.35 – £20.29 per hour (DOE).
Interested? Please apply with an up to date CV! For more information, please call the office on (phone number removed)