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Senior house service supervisor

St Andrews (Fife)
University of St Andrews
Service supervisor
€25,000 a year
Posted: 23 April
Offer description

Role Overview

Residential and Business Services are looking to recruit a House Service Supervisor to join their team at David Russell Apartments.

The role holder will be responsible for the allocation of keys, housekeeping duties, issuing/ordering and stock control of housekeeping materials, associated housekeeping administration tasks, and participation in planning for student arrival/departures and summer turnover. The role holder will also lead a small team, demonstrating organisational and flexible working, excellent communication skills, customer‑focused attitude and a friendly approachable disposition.


Key Responsibilities

* Allocate and manage keys for residential and business units.
* Conduct housekeeping duties and maintain cleanliness standards.
* Issue, order and control stock of housekeeping materials.
* Complete housekeeping administration tasks.
* Plan for student arrivals, departures and summer turnover.
* Lead and support staff within the small team.


Qualifications

* Experience preferred but not essential; full training will be provided.
* Demonstrates commitment to an excellent level of customer care.
* Can‑do attitude, flexible and organised.


Employment Details

* Permanent post.
* 36.25 hours per week on a 52‑week contract.
* 5 days from 7 basis.


Benefits

* Annual leave: 30 days, plus 5 public holidays pro rata.
* Financial contribution to relocation where applicable.
* Member of the S&LAS Pension Scheme with generous employer contributions.
* A hybrid working environment, including partial homeworking where appropriate and a range of family‑friendly policies.
* Staff discount scheme for local and national goods and services.
* Free staff parking, employee car‑share and cycle‑to‑work schemes, and subsidised local bus travel.
* Subsidised sports membership, reduced tuition fees on degree programmes for staff, access to training and development opportunities including LinkedIn Learning, access to library facilities and salary‑sacrifice scheme.


Equal Employment Opportunity

* Applications are particularly welcome from people from the Black, Asian, and Minority Ethnic (BAME) community, and other protected characteristics who are under‑represented in professional posts at the University.
* We welcome applications from people from Black, Asian, minority ethnic and minority religions backgrounds, as well as from LGBTQ+ and disabled people.
* At St Andrews, equality, diversity, and inclusion are central to who we are and form a core pillar of our University Strategy.


Contact & Application

For further information and informal enquiries, contact Lesley Wilson (email: lam11@st-andrews.ac.uk, Tel: 01334 467100).

This role is not eligible for visa sponsorship. Information on other visa options is available at https://www.gov.uk/check-uk-visa or by contacting our HR Immigration Team on hrimmigration@st-andrews.ac.uk.

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