Business Assurance Manager
Competitive Salary + excellent benefits including
Hybrid working (2 days in the office, 3 days remotely).
Car scheme - fully insured brand new car every year
Excellent pension scheme with up to 15% employer contributions.
Buy extra holiday
Private Medical Healthcare for you, your partner, and children.
Onsite gym
Well being hour
Annual events Are you an experienced manager with a passion for quality, coaching, and continuous improvement? We’re working with a leading client who’s on the lookout for a collaborative and driven individual to lead a team of six within their Quality Assurance and Outcomes Testing department.
This is more than a leadership role—it’s a chance to make a real impact. You’ll be at the heart of ensuring high standards and positive outcomes for customers, while fostering a supportive environment that helps your team thrive.
Key Responsibilities:
Lead, mentor, and develop a team of QA specialists
Manage testing and assurance reviews across customer journeys
Provide clear, actionable insights to enhance service, compliance, and quality
Collaborate with internal teams to identify trends and drive improvements
Conduct regular 1:1s, coaching sessions, and performance development activities About You:
Proven experience in managing or coaching a team
Strong organisational and communication skills
Ability to analyse and present data in a meaningful way
Detail-oriented with a proactive, team-first attitude
Previous experience in QA, compliance, or outcomes testing is highly desirable Why Apply?
This is a fantastic opportunity to join a company that values your input and supports your professional growth. You’ll enjoy a competitive salary package, excellent benefits, and a flexible, inclusive working environment where your voice truly matters.
Send your CV to (url removed)