Role: Salesforce Functional Consultant
Location: Bristol, UK
Role Type: Contract
Work Mode: Onsite
Key Responsibilities:
* Collaborate with stakeholders to gather and document business requirements, translating them into technical specifications.
* Design and implement Salesforce solutions that meet business needs and enhance operational efficiency.
* Conduct workshops and meetings to understand business processes and identify areas for improvement.
* Customize and configure Salesforce applications, including Sales Cloud, Service Cloud, and other Salesforce products.
* Develop and maintain documentation for business processes, technical specifications, and system configurations.
* Provide ongoing support and maintenance for the Salesforce platform, including troubleshooting and resolving issues.
* Conduct training sessions for end-users and provide documentation for Salesforce processes and best practices.
* Stay current with Salesforce updates, features, and best practices to ensure the platform is leveraged to its full potential.
* Work closely with development teams to ensure successful project delivery and integration with other systems.
* Perform regular assessments of the Salesforce environment to identify areas for improvement and optimization.
Qualifications:
* 8+ years of experience in Salesforce implementation and management.
* Proven experience as a Business Analyst with a focus on Salesforce projects.
* Strong understanding of Salesforce capabilities, best practices, and data modeling.
* Excellent problem-solving skills and attention to detail.
* Strong communication and interpersonal skills.
* Ability to work effectively in a fast-paced, dynamic environment.
* Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Certified Advanced Administrator) are a plus.