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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you are the face of Hilti and the core of our direct sales model. Your focus will be on engaging in meaningful interactions with customers and providing consultative support to enhance their productivity, safety, and sustainability.
Who is Hilti?
Hilti is a company where innovation drives improvements in productivity, safety, and sustainability within the global construction industry and beyond. We build strong customer relationships to develop products and solutions that make construction better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the UK’s Top 20 Best Workplaces by the Great Place to Work Institute.
What does the role involve?
* Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions accordingly.
* Demonstrating innovative products and state-of-the-art software to customers on-site.
* Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing the Salesforce CRM system.
What do we offer?
* A passionate, inclusive global team and a caring, performance-driven culture.
* Extensive onboarding, training, and company-wide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance via our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* £2,000 reward for referring a successful candidate.
What you need is:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Motivation and drive to succeed and overcome challenges.
* Curiosity and a passion to learn and grow.
* Excellent organizational skills to manage time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.
Who should apply?
We welcome candidates from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background. Please apply for only one role; the team will assign you where your skills fit best.
Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds.
Note: For sales roles, you will complete a fun online assessment and a short pre-recorded video interview. Check your junk mail for these communications.
For application support, contact [emailprotected].
The process includes three stages: an interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Expenses are paid for travel to meet us.
If no suitable role is available now, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer that values contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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