An exciting opportunity has arisen for a Veterinary Receptionist to join our small but growing team at Cherry Tree Veterinary Practice Ltd. We are seeking an enthusiastic, self-motivated team member who is client care focused to build good relationships with our clients while working alongside our vets and nurses to provide a friendly yet professional service.
Duties will include:
* Welcoming clients and answering phones
* Responding to emails
* Appointment bookings
* Taking payments
* Administrative duties
* Ensuring the reception area is always kept clean and tidy
More about us
We are a small thriving first opinion practice located in the charming village of Lane End. Situated in a picturesque 1900 building for over 10 years, we have a very strong client base that continues to grow. Having many clients from the beginning, we can provide a more friendly and homely environment for clients and their pets.
Are you the perfect fit?
The successful candidate should have reception experience, ideally within the veterinary sector, although this is not essential as additional training will be provided. A professional manner and the ability to remain calm and confident in emotionally charged or stressful situations are essential. Good computer literacy and strong organisational skills are required. The ability to multi-task effectively, work independently, and collaborate as part of a team is also important.
Your shift pattern
You will work 30 hours per week on a rota basis, covering reception between 8:15 am - 7:30 pm, Monday to Friday.
In addition to a competitive salary, you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday, added to your holiday allowance
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
* Cycle to work scheme
* Employee wellbeing initiatives
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway offering discounts and cashback with hundreds of retailers
* Pension scheme
* Discounted staff pet care
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