As a Sales Support Administrator in our office, you will be expected to: * Handle all customer enquiries and queries throughout the sales process * Maintain a high standard of customer satisfaction * Listen to customer requirements and present appropriately to make a sale * Maintain and develop relationships with existing customers in person and via telephone calls and e-mails * Liaising with the Sales Manager and assisting with any tasks they require * Maintaining stock control * Seeing each sale through to completion and delivery * Making sure all documentation and paperwork are up to date throughout the sales process * Communicating effectively with other departments to ensure smooth day-to-day operation * The ability to multitask with more than one sale ongoing at any one time * Experience in the metal and steel industry would be an advantage...