Role & Responsibilities
Reports to: VP Technology Solutions & Partnerships
Role Overview
As a Sales Engineer, you act as the technical bridge between Grabyo’s commercial teams and our product & engineering squads. You become an expert on the production platform, architect cloud production and social video workflows, and provide in‑depth demos for technical representatives at clients and prospects.
Key Responsibilities
Technical Solutioning & Demos
* Lead high‑stakes technical demonstrations focusing on live production, audio mixing, and remote contribution across a range of live formats from alt‑casting to event production and multi‑platform streaming in the cloud.
* Understand customers’ current and future technical requirements to present viable, production‑grade solutions.
* Research competitors’ products and technical platforms to clearly articulate Grabyo’s advantages and challenges in the field.
Liaison & Product Strategy
* Act as a technical liaison, translating production terminology from clients into actionable requirements for Product and Engineering teams.
* Consult with the Product team to help prioritize the most frequently requested features for the Grabyo product roadmap.
* Work with the Partnerships lead to identify technology solutions that advance platform capabilities and commercial opportunities.
* Stay ahead of industry trends such as REMI, AI‑automated production, and IP contribution.
Operational Excellence
* Own the technical response for RFPs/RFIs, addressing production features, set‑up, and other video workflow requirements.
* Serve as the Tier‑2 technical escalation point for Grabyo clients, diagnosing issues related to bitrates, frame rates, stream health, and overall production quality and reliability.
Skills & Experience
* Production Expertise: 3–5 years of experience in Live Video Production, Broadcast Engineering, or Video Sales Engineering.
* Technical Knowledge: Deep understanding of video protocols (SRT, RTMP, HLS, DASH) and codecs (H.264/AVC, H.265/HEVC); familiarity with cloud infrastructure (AWS) preferred.
* Experience with software‑based vision mixers (e.g., vMix, OBS, Tricaster) or professional hardware switchers.
* Mindset: A fast learner with a passion for broadcast, digital media, and social media; thrives in a high‑energy, startup culture.
* Communication: Ability to explain cloud production to C‑level executives and argue bitrate vs. quality with master control room engineers.
* Education: Bachelor’s degree in Broadcast Engineering, Media Technology, or Computer Science (degree preferred but not required).
* Language: Professional fluency in English.
Why Grabyo?
* Fast‑growing leader in cloud video production at the forefront of live streaming, AI‑enhanced tools, and digital content monetisation.
* Key role in shaping our growth and global technical strategy.
* Work with a talented, collaborative and innovative team in a dynamic environment.
* Competitive compensation, benefits, equity opportunities and career development.
Please note: We cannot sponsor VISAs for this role; you must have a valid right to work in the UK.
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