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Job Summary
We are searching for a 37.5 hours per week (full time) and a 30 hours per week Band 3 Healthcare Assistant to join us on Beech Ward based in Torquay, Torbay Hospital. Beech ward is a 16 beds inpatient Mental Health Ward that supports primarily older adults with functional mental health difficulties.
"Team support is outstanding." - Ruth, Staff Nurse on Beech
"We are a caring and compassionate team." - Hannah, Discharge Facilitator
"Staff go beyond the call of duty." - A service user.
Job Purpose
* To assist multi-disciplinary team members in the delivery of care and treatment to people using services. The care provided will encompass social, physical, intellectual, emotional and spiritual needs of the individuals.
* Be responsible for undertaking practical procedures under the supervision of trained nursing staff.
Main Duties
As a Band 3 Healthcare Assistant you play an essential role in supporting patients’ recovery. On the ward you’ll be a named point of contact and spend the majority of your time with patients with the full back up of your team. You’ll be a valued member of our wider multi-disciplinary team, work in a supportive environment, have access to training and supervision and the opportunity to develop your career with us.
Band 3 Healthcare Assistants are the backbone of patient care, promoting the smooth operation of healthcare facilities and fostering a supportive environment for both patients and medical professionals.
Essential Skills and Abilities
* Demonstrate an ability to make and sustain professional therapeutic relationships
* Good communication and listening skills
* Ability to work with people in a group and individual basis
* Good written communication.
* Able to work in a team effectively
* Demonstrate an ability and awareness to maintain personal boundaries
* Able to plan work, time management, completing records and recording observations etc.
* To take leadership and direction from qualified staff.
* To participate in unsupervised tasks and provide accurate feedback to relevant parties
* To demonstrate an ability to provide practical support with daily living activities, and physically perform nursing duties.
* To be able to respond promptly to physical and mental health emergencies, be able to think quickly and deal with situations in a calm and sensible manner.
* To be self motivated.
* Able to work changing shift patterns as required
* To be maintain confidentiality, empathy, compassion and patience, towards individuals with mental health illness.
* To maintain professionalism at all times.
* To be patient and tolerant in challenging situations.
Desirable Skills and Abilities
* Problem solving skills
Essential Experience
* Previous employment / experience of working with people in a caring situation or previous experience working in a different role within mental health services
* Awareness of safeguarding principles
* IT skills
Desirable Experience
* Previous care experience with people who have Mental Health difficulties.
* Knowledge of mental health and a basic understanding of physical health presentations.
Qualifications
Essential Qualifications
* Basic Education
* To complete the Care Certificate within the first 6 months of employment unless already obtained or evidence of equivalent agreed and signed off by the appointing manager at interview. If not, this will be a trainee position until successful completion.
Desirable Qualifications
* NVQ level 3, QCF Level 3 in Health and Social Care.
* Other evidence of training or development relevant to working within mental health settings.
Employment Details
* Date posted: 17 October 2025
* Salary: £24,937 to £26,598 a year
* Contract: Permanent
* Working pattern: Full-time, Part-time, Flexible working
* Reference number: C9369-25-0824
* Job locations: Beech Unit, Torbay Hospital; Lawes Bridge; Torquay; Devon; TQ2 7AA
Disability Confident Leader. We are an inclusive employer and applications are encouraged and welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities.
If you require a certificate of sponsorship to work in the UK you are advised to review the “Coming to work in the UK Visa Information” link in the supporting links section to ensure this role and your current circumstances meet the requirements for sponsorship.
To discuss the certificate of sponsorship and whether your current circumstances meet the requirement for sponsorship email for further advice.
Employment is subject to Disclosure and Barring Service Check.
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