Our client is looking for a proactive and organised Residential Property Administrator to work alongside our Residential Property Department, providing administrative support to the Business Relationship Manager.
This role is ideal for someone with a basic understanding of the residential sale and purchase process, strong customer service skills and the ability to manage workloads independently in a fast-paced environment.
Main Responsibilities
* Act as the first point of contact for prospective clients, handling inbound calls professionally and confidently
* Speak with clients to understand their needs and provide initial guidance on residential property legal services
* Prepare and provide accurate quotes for sales and purchases
* Follow up with prospective clients to maximise conversion from lead to instruction
* Communicate with clients via phone, email and web enquiries
* Complete internal forms and maintain accurate tracking of data
* Provide general administrative support to the Residential Property Department
* Ensure a high level of attention to detail in all work
* Work in accordance with the Health and Safety at Work Act
* Undertake any other reasonable duties as requested by the Firm
About You
* Basic understanding of the residential sale and purchase process
* Strong interpersonal and communication skills
* Confident speaking with clients over the phone
* Proactive, self-motivated and comfortable working independently
* Able to prioritise workload effectively
* Customer-focused mindset with a sales and service approach
* Excellent organisational skills and attention to detail
Benefits & Rewards
* Pension Scheme
* 26 days annual leave plus bank holidays
* Christmas week closure
* Holiday purchase scheme
* Bonus holiday scheme
* Online training courses
* Cycle to Work scheme
* Monthly fun events with prizes
Apply
If you are looking to build your career in Conveyancing with a leading national firm, we would love to hear from you. Apply today.
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