Join to apply for the Systems Engineer - Grade C1 role at TieTalent
1 day ago Be among the first 25 applicants
Join to apply for the Systems Engineer - Grade C1 role at TieTalent
Get AI-powered advice on this job and more exclusive features.
Hello,
Thank you for your interested in our L2-L3 Systems Engineer position here at Teleperformance UK.
We’re looking for a self-driven and proactive Systems Engineer (Level 2–3) with a genuine passion for technology and problem-solving. This role is ideal for someone who thrives in dynamic environments, takes ownership of their work, and brings solid experience primarily with Microsoft infrastructure and cloud solutions. You’ll be part of a team that values initiative, continuous learning, and delivering robust technical solutions that support our evolving business needs.
Please note, that we are eager to get to know you even if you don’t fully “tick all the boxes” on the desired skill list below. We value a can-do attitude and desire to learn and actively participate within the team
Hours: Full-time 37.5 hours per week, Monday to Friday, office hours, although some weekend and out-of-hour work may be required to assist business needs. The successful candidate may be expected to join an on-call rota.
Contract Term: Permanent
The Role
Participate in the maintenance, monitoring, implementation and decommission of IT systems, including servers, storage and hardware; and provide professional support and knowledge of Teleperformance systems to internal business units and clients. They will submit recommendations for system improvements, including security, to IT management team and help maintain the optimal operational environment of the Teleperformance IT Systems.
Objectives of the role
Support and improve operational IT systems, implement new and decommission old solutions
* Provide 2nd - 3rd Line support for IT systems, infrastructure and Cloud technologies
* Help design new solutions, based on operational requirements
* knowledge of the following IT components/Solutions: Windows Server 2016+, AD Domain Services, DHCP, DNS, Azure, GPO, VMWare, Hyper-V (desires), Exchange, M365, Email Filtering & Web Filtering (desired), MECM/TANIUM (desired), Veeam Backup, overall AV Solutions (Trend, Falcon CS), Monitoring & DEX platforms such as SolarWinds, ControlUp, Splunk, Strong Hardware proficiency (Ex: Synergy, Nimble, Brocade, Service BAU requests.
* Securing systems to Cyber Essentials, PCI DSS and ISO27000 standards through audits, vulnerability scanning and remediation
* Documentation, creation, update and keeping to date.
* Assist in the migration from, consolidation of and/or decommission of legacy systems
The Ideal Candidate
Personal competencies
* At least 3-5 years IT Systems Team / 3rd Line Infrastructure Support experience
* Strong troubleshooting, analytical and support skills
* Organised, efficient and able to prioritise tasks / plan own time
* Strong communication skills both verbal and written
* Be able to think ‘out of the box’, providing creative ideas and solutions
* Team player and driven by success, aiming for quality service
* Experience in a Call Centre environment or similar would be advantageous
Required Skills
* SC clearance / SC clearance capable is a big advantage.
* Windows Server 2016+, configuration, administration and support
* Hardware support, including racking / (un)racking
* Microsoft Azure Services
* Conditional access knowledge is desirable
* Other cloud platforms are desirable
* Windows Domain Services – AD Services, DHCP, DNS, Sites & Services
* Experience with VMware and some Hyper-V
* Other Hypervisors are desirable
* Experience with MECM is desirable
* Experience with Tanium is desirable
* Experience with Anti-Malware solutions, e.g. Falcon CS
* System Monitoring and centralized logging, e.g. SolarWinds, Splunk, ControlUp, Chronicle
* Windows Terminal Server / RDS desirable
* Linux administration desirable
* Knowledge and experience of Role Based Access
* MS Azure Associate/Expert desirable
Teleperformance is a worldwide leader in multichannel customer experience management. We are experts in the call centre services industry and add value to our client’s service by delivering great customer service and solutions on their behalf. We’ve been providing superior customer care for leading brands throughout the world since 1978 and every year we interact with more than 35% of the world’s population.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Technology, Information and Internet
Referrals increase your chances of interviewing at TieTalent by 2x
Sign in to set job alerts for “System Engineer” roles.
Kemble, England, United Kingdom 3 months ago
Kemble, England, United Kingdom 1 month ago
Abingdon-On-Thames, England, United Kingdom 14 hours ago
Abingdon-On-Thames, England, United Kingdom 3 weeks ago
Harwell, England, United Kingdom 3 weeks ago
System Administrator - Spacecraft Control Centre
Chippenham, England, United Kingdom 19 hours ago
Swindon, England, United Kingdom 7 hours ago
Didcot, England, United Kingdom 1 week ago
System Administrator - Spacecraft Control Centre
Swindon, England, United Kingdom 6 days ago
Swindon, England, United Kingdom 1 day ago
Chippenham, England, United Kingdom 1 day ago
Trowbridge, England, United Kingdom 1 day ago
Trowbridge, England, United Kingdom 1 day ago
Grove, England, United Kingdom 4 days ago
Corsham, England, United Kingdom 1 week ago
Chippenham, England, United Kingdom 1 day ago
Whitley, England, United Kingdom 6 days ago
Swindon, England, United Kingdom 2 days ago
Swindon, England, United Kingdom 1 month ago
Swindon, England, United Kingdom 13 hours ago
Kemble, England, United Kingdom 1 month ago
Swindon, England, United Kingdom 1 week ago
Didcot, England, United Kingdom 1 week ago
Newbury, England, United Kingdom 1 week ago
Newbury, England, United Kingdom 1 week ago
Newbury, England, United Kingdom 1 week ago
Quality Assurance Engineer II - Technical
Witney, England, United Kingdom 3 weeks ago
Swindon, England, United Kingdom 1 day ago
Satellite Communications Systems Engineer (Ground Segment)
Swindon, England, United Kingdom 1 day ago
Newbury, England, United Kingdom 6 days ago
Newbury, England, United Kingdom 1 week ago
Newbury, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr