Retail Security Officer role at Mitie Cleaning & Hygiene Services in London, England.
Join a leading facilities management company to protect customer property and support multiple locations across London.
Responsibilities
* Protect customer property, people and assets by delivering security services in accordance with Assignment Instructions.
* Meet or exceed key performance indicators and Service Level Agreements to retain the contract.
* Maintain all required licences (front‑line, CCTV PSS, SIA) and renew them 16 weeks before expiry.
* Follow policies, lawful procedures and safety requirements without challenging authority.
* Report health and safety hazards, incidents and emergency calls immediately.
* Keep a detailed notebook after any incident for the Incident Report process.
Qualifications
* Previous experience in a security or guarding role.
* SIA licence and front‑line licence required.
* DS badge and CCTV PSS SIA licence mandatory.
* SC clearance desirable.
* Strong communication, teamwork and customer service skills.
Benefits
* Competitive pay rate of £13.97 per hour.
* Virtual GP access and salary finance scheme.
* Cycle‑to‑work, high‑street discounts and MiDeals platform.
* Life cover of the greater of your salary or £10,000.
* Mitie Matching Share Plan and share scheme.
* Recognise and reward with Mitie Stars and monthly cash prizes.
* Extensive training and development resources.
How to Apply
Apply now to join the Mitie team and contribute to a safer environment for customers across London.
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