Responsibilities
We are looking for a talented Business Development Manager to join the UK team for TikTok Logistics division. A successful candidate will play a pivotal role in scaling TikTok Logistics in the UK to help merchants grow on the platform with their logistics and fulfillment needs. This role will help raise the visibility and adoption of a new product to a wider set of merchants, supporting their growth.
We seek someone with an entrepreneurial spirit, who is adaptable, collaborative, and able to work with multiple merchants and internal stakeholders in a fast-paced environment.
Key Responsibilities
1. Engage with Mass Acquisition, Incubation, and Marketing teams to drive campaigns for wider merchant outreach for TikTok Shop Merchants, including hosting webinars, participating in digital events, and attending merchant meetings with eCommerce team account managers.
2. Develop seller education guides, content, and onboarding materials to help merchants adopt TikTok Logistics, including training via webinars and videos.
3. Collaborate with logistics and operations teams to gather merchant feedback and identify improvement areas, including sharing Voice of the Customer insights, conducting reviews with account managers, and running surveys or roundtables with merchants.
4. Engage with a select group of SMB-sized sellers to provide limited account management support, helping them onboard with TikTok Logistics and create initial trials, including developing presentations and metrics for review.
5. Provide regular internal updates on lead progress, trends, and forecasts, including developing funnel views and metrics to inform business development discussions.
Qualifications
Minimum Qualifications
* 3+ years of experience in a commercial role (sales, account management, merchant acquisition, etc.)
* Bachelor's degree or equivalent demonstrating business or marketing understanding with analytical skills
* Proven track record in ownership and results-driven initiatives
* Strong communication skills, both verbal and written, with the ability to work cross-functionally
* Analytical and problem-solving skills with proficiency in data tools
* Ability to manage multiple projects with effective prioritization and planning
* Fluent in English, both oral and written
Preferred Qualifications
* Experience in logistics, fulfillment, or retail eCommerce
* Understanding of supply chain and logistics
* Experience working in fast-paced environments
About TikTok
TikTok is the leading destination for short-form mobile videos. Our mission is to inspire creativity and bring joy. With headquarters in Los Angeles and Singapore, we have offices worldwide, including New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
At TikTok, we value creativity, innovation, and diversity. We aim to create value for our communities and inspire joy through our products. We foster a culture of curiosity, humility, and impact, encouraging our teams to learn, grow, and innovate together. Join us to be part of a limitless future.
Diversity & Inclusion
TikTok is committed to an inclusive environment that values diverse skills, experiences, and perspectives. We celebrate our global community and strive to reflect this diversity within our workplace. We are passionate about creating a space where everyone can thrive.
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