Overview:
Our client, a leading property management firm, is seeking a skilled and experienced Credit Controller to join their Glasgow team. The successful candidate will play a key role in managing the collection of occupier charges, ensuring timely payments, and supporting overall financial performance. This role offers an opportunity to work with a respected organisation, contributing to the financial success of their clients through expert credit management.
Key Responsibilities:
1. Efficiently manage credit control to support the timely collection of occupier charges on behalf of clients.
2. Oversee the collection of outstanding monies, including rent and service charges, in alignment with both client and company targets.
3. Collaborate with the surveying team to implement the clients arrears strategy, ensuring service delivery expectations are met and addressing any necessary legal enforcement actions.
4. Engage with occupiers, both verbally and in writing, to resolve disputes and manage challenging situations, while maintaining strong relationships.
5. Monitor and report on arrears and payment plans in line with internal policies and client requirements, ensuring the appropriate enforcement of CRAR or litiga...