Customer service administrator

A client of ours based on the outskirts of Chelmsford are recruiting a Temporary Customer Service Administrator to join their team ASAP. This is a full-time temporary position, Monday to Friday, working 8 hours a day between 8:00am - 5:00pm, and paying up to 12.71 per hour depending on experience. The assignment is expected to continue for the remainder of the year and could potentially extend into February 2027.

Due to the location, you must be a driver, as the site is not accessible via public transport.

Your key duties in this Customer Service Administrator role will include but are not limited to:

• Handling incoming customer calls and email enquiries
• Updating internal databases and Excel spreadsheets
• Drafting letter correspondences
• Monitoring ticket responses
• Diary management
• Providing administrative support and document preparation between two different departments

Skills and Experience required to be considered for this role:

• Previous customer service or administration experience
• Strong communication skills, both written and verbal
• Good attention to detail and accuracy
• Ability to work well in a busy environment
• Confident using Microsoft Office and internal systems

If you feel like you meet the above criteria and would like to be considered for this Temporary Customer Service Administrator position, please apply with your CV and Laura will be in touch.