Job Overview
Specialist Information Analyst – MHLD Division. An exciting opportunity to join the Analysis Team, focusing on mental health data, analysis and reporting.
This role supports a wide range of stakeholders across mental health services, providing high‑quality analysis and insight to inform operational delivery, service improvement, and strategic decision‑making. The post holder works with a high degree of autonomy and is expected to proactively identify opportunities where data and analysis can add value.
The Division will implement a new Electronic Health Record (EHR) within the next 1–2 years, and the development of effective, reliable reporting will be pivotal to this programme. The successful candidate will play a key role in shaping the reporting approach ahead of and during this transformation.
Previous experience of the NHS is desirable but not essential; above all you must be comfortable working with numbers and people, a logical and analytical thinker, and highly proficient in the use of the Microsoft suite of products along with analytical systems such as R or Python. You share our commitment for high quality information to support organisational decision making.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main Duties of the Job
* Lead on the analysis, interpretation and reporting of mental health data, ensuring outputs are accurate, timely and meaningful.
* Design, develop and maintain a range of routine and ad‑hoc reports and dashboards to support operational and strategic requirements.
* Work closely with a large and diverse group of stakeholders, including operational leads, clinicians and senior managers, to understand and meet their data and information needs.
* Use SQL and other analytical tools to extract, manipulate and analyse data from multiple sources.
* Apply appropriate analysis techniques, including trend analysis, performance monitoring and data quality assessment.
* Support services to better understand their data, highlighting risks, opportunities and areas for improvement.
* Contribute to the development of reporting and analytics in preparation for the implementation of the new EHR.
* Manage a varied workload with competing priorities, working independently and using judgement to plan and deliver work effectively.
* Promote good data quality and consistent use of information across mental health services.
Person Specification
Qualifications and Knowledge
Essential Criteria
* Educated to Degree level or equivalent experience.
* Post‑graduate diploma in Informatics/Statistical subject or equivalent relevant experience.
* Specialist knowledge of a range of statistical techniques (e.g. SPC, Standard Deviation, Confidence Intervals, ANOVA).
Desirable Criteria
* Membership of an Informatics Professional Body (e.g. British Computer Society or UKCHIP).
* Welsh speaker.
* Management Experience.
* 'A' Level Mathematics.
Experience
Essential Criteria
* Significant experience in an analytical role across a number of areas.
* Specialist knowledge and understanding of the Health Board’s computerised administration systems.
* Experience of working with a range of statistics with a high degree of numeracy.
* Specialist knowledge of Microsoft Office Suite of products (particularly Excel, Power BI & Access).
* Expertise in translating all National Minimum Datasets/abstract data into comprehensible and meaningful information for end users i.e. key decision makers.
* Expert knowledge of National Data Dictionary items and NHS information codes.
* Ability to comprehend and work within the Health Board’s policies of Data Protection and Freedom of Information.
Skills and Abilities
Essential Criteria
* Excellent communication skills, both written and verbal.
* Advanced keyboard skills.
* Problem solver.
* Good prioritisation skills.
* Ability to work well under pressures.
* Attention to detail.
* Confident in presenting challenging information.
We are proud to welcome applicants under the “Disability Confident Employer” scheme.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
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