Company: Ace Homecare Services Limited Working Hours: Monday to Friday, with out-of-hours support (6:00 PM – 8:00 AM) Ace Homecare Services Limited is seeking a compassionate and highly organized Care Team Coordinator to join our dedicated care assistant team. This pivotal role ensures that our service users receive the highest standards of care through effective staff allocation, supervision, and mentoring. If you're passionate about improving lives and leading with empathy, we’d love to hear from you. Purpose of the Role: You’ll work closely with care assistants to ensure timely, person-centered care delivery. By organizing schedules, mentoring staff, and liaising with stakeholders, you’ll help maintain and elevate the quality of care across our services. Key Responsibilities: Organize and direct care teams based on service user needs Compile weekly care schedules and manage staff allocation Respond to staff absences and ensure continuity of care Maintain accurate care plans, risk assessments, and review records Promote dignity, respect, and choice in all aspects of care Liaise with local authorities, health professionals, and informal carers Mentor new staff and support ongoing team development Conduct quality assurance checks, spot reviews, and service user feedback Uphold safeguarding protocols and GDPR compliance Participate in risk assessments, care planning, and multi-disciplinary reviews Provide emergency support and field-based supervision when needed Person Specification: We’re looking for someone who: Has at least 6 months experience in a similar role Preferably has direct care experience Works well independently and within a team Demonstrates excellent organizational and IT skills Communicates clearly and effectively Has basic literacy and numeracy skills Remains calm and focused under pressure Equal Opportunities & Confidentiality Ace Homecare Services Limited is committed to promoting anti-discriminatory practices and maintaining strict confidentiality in all aspects of care. Ready to Apply? If you’re a proactive leader with a heart for care, apply today to join a team that values compassion, professionalism, and continuous improvement. Preferences : Someone Who drives Car can be beneficial but not necessary