SDL Car Parts are hiring!
SDL Car Parts is looking for Regional Operations Manager to come and join our team.
We're looking for a highly motivated candidate to join the team! You will be responsible for covering an SDL region.
Each working week consists of 45 hours, made up of 5 x 8.5-hour days Monday to Friday. hours of 08:30am and 17:30pm which includes an additional 5 hours on every alternate Saturday 8:00-13:00pm in accordance with the rota. You are entitled to a meal break of 30 minutes.
Purpose Of The Role
The Regional Operations Manager is accountable for the operational performance, efficiency, and growth of multiple branches within a defined region. This role
acts as the strategic link between company-wide objectives and branch-level execution.
You will lead regional teams to deliver exceptional customer service, drive operational consistency, and ensure full alignment with corporate goals.
Your leadership will foster a culture of accountability, collaboration, and continuous improvement, ensuring operational excellence across the region.
As a senior leader, you will champion SDL Car parts values, promoting employee development, enhancing customer satisfaction, and driving sustainable regional success.
SDL Car Parts
We are a respected and growing family business; known in our region as being a reputable and leading motor factor company – and we want you to join us!
If you’re successful, we offer competitive benefits, such as:
* Pension scheme and 3% contributions after 3 months service
* Staff discount in our shops
* Access to a Health Cash Plan after a successful probation period where you can claim back money on things like dentists’ appointments or opticians’ checks
* Access to a benefits portal and many online discounts with major retailers, restaurants, local attractions, cinema tickets, holiday discounts, and much more
* Discounted gym memberships
* A death in service scheme
* 24-hour Employee Advice and Info Line
* Access to a 24/7 phone line for doctors’ advice, and an expert second opinion service
* Bonus schemes
* Long service holidays
* Company branded uniform
We will also ensure you have ample opportunity to grow and develop both personally and professionally, but the greatest reward will be knowing you’re a part of a business which makes their customers happy every day.
Why should you come and work for SDL Car Parts?
We have become a leading motor factor since our founding in 1978. We now have 12 branches across the North Midlands and South Yorkshire making over 1,000,000 deliveries a year!
We have over 175,000ft of warehousing across our branches and are one of the leading suppliers of aftermarket car parts in the UK with our sales turnover hitting over £30 Million per annum.
So, what are you waiting for? Come and join us and become part of a flourishing family business built on Trust, Pride, Reliability, Respect, Passion and always putting our customers first.
Key Accountabilities
* Lead, mentor, and develop Branch Operations Managers and regional warehouse support teams to drive performance across all sites.
* Translate strategic objectives into clear regional plans and ensure delivery against operational KPI’s e.g. On time in full.
* Monitor and enhance warehouse and logistics operations across the region, ensuring consistency and adherence to service-level agreements.
* Oversee resource planning and staffing strategies to meet fluctuating demand across branches.
* Identify and implement regional process improvements and efficiency gains.
* Analyse data and operational trends to proactively manage risk and address service or logistical issues.
* Ensure compliance with all company procedures including returns, warranties, and vehicle maintenance.
* Conduct regular site audits and reviews to maintain standards, health and safety compliance, and customer satisfaction.
* Champion a culture of continuous improvement and embed a high performing, engaged, proactive vs reactive culture across all the teams.
* Oversight of tech implementation in the branches transport/warehouse systems.
Additional Responsibilities
* Collaborate with SLT to contribute to overall operation strategy and planning.
* Cover as required in the absence of the BOM’s to minimise operational service disruption in the region.
* Lead change management initiatives across the region and ensure end to end successful rollouts.
* Serve as the escalation point for significant operational issues and represent the region in executive meetings.
* Support business development efforts by aligning operations with customer growth opportunities.
* Foster a “as one” cross branch collaboration to share best practices and innovations.
Essential
* Experience of leading, developing, and coaching operational teams in a fast-paced environment.
* Ability to analyse data and implementing appropriate solutions to satisfy business need.
* Experience of working in a customer service focused environment.
* Experience representing the company and team on behalf of internal and external customers
* Confident communicator with strong stakeholder management ability.
* Outstanding leadership and influencing skills.
* Exceptional data analysis and decision-making capabilities.
* Excellent organisational skills including the ability to prioritise.
* Strong organisational agility with the ability to navigate complex issues.
* Can work under pressure and adapt to changing environments whilst
* Maintaining a calm manner.
* Excellent attention to detail.
* Results driven and focused and a true problem solver.
* Competent with Microsoft Office 365, WMS systems.
Desirable
* Leadership and management qualification (CMI/ILM or similar).
* CMI Level 5 diploma in Operations management.
* Valid certifications in logistics, warehousing, or supply chain management such ILM.
Job Types: Full-time, Permanent
Salary: from £45,000
Benefits
* Company pension
* On-site parking
* Store discount
Work Authorisation
* United Kingdom (required)
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