Major & Complex Claims Performance and Insight Analyst - Salary circa £ 50.000
Are you someone with great Data Analysis experience? Do you have experience working with claims? If so, then this could be the role for you!
A bit about the job:
The Major & Complex Claims (MCC) Demand and Performance Team focuses on delivering accurate business and financial metrics, along with insights, to the MCC claims teams. It also provides performance reporting to key stakeholders across Claims and the wider UKGI business. This role supports the Specialty Claims team, which includes areas such as Marine, Crisis Management, Renewables, Engineering, Construction, International Property, Real Estate, and Multinational Claims.
Responsibilities
Gather, review, and analyse data to identify data-led insights which guide and inform critical business decisions and drive MCC performance.
Monitoring the performance of the Specialty Lines MCC system by tracking key cost and customer metrics.
Work with the wider Claims operational teams, Supply Chain, Claims Finance and wider UKGI Teams (e.g. Actuarial, Underwriting) to identify and understand trends in data.
Provision of financial analysis and insight in terms of regular KPI/Performance packs and ad-hoc reporting requests.
Skills and experience we are looking for:
* Highly numerate with relevant qualifications or equivalent experience in data analysis or financial reporting.
* Strong commercial understanding of the insurance industry, ideally with exposure to claims or Specialty Lines products.
* Proven stakeholder management skills across various levels of seniority.
* Advanced Excel and PowerPoint skills, with the ability to create clear, concise, and visually engaging reports.
* Strong analytical mindset with the ability to interpret trends, identify anomalies, and provide actionable insights.
What you'll get for this role:
Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
* S alary circa £ 50.000 (depending on location, skills, experience, and qualifications)
* Bonus opportunity - 10 % of annual salary A ctual amount depend s on your performance and Aviva's .
* Generous pension scheme - A viva will contribute up to 14%, depending on what you put in .
* 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
* Aviva-funded Private Medical Benefit to help you get expert support when you need it
* Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
* Up to £1,200 of free Aviva shares per year through our Matching Share Plan and s hare in the success of Aviva with our Save As You Earn scheme
* Brilliantly supportive policies including parental and carer's leave
* Flexible benefits to suit you, including sustainability options such as cycle to work
* Make a difference, be part of our Aviva Communities a nd u s e your 3 paid volunteering days to help others
* We take your wellbeing seriously with lots of support and tools
Take a look to learn more. Put a salary into this calculator to see what your t otal Aviva Reward could be.
Aviva is for everyone:
We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.
We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.
To find out more about working at Aviva take a look here
We'd love it if you could submit your application online. If you require an alternative method of applying, please send an email to vivien.gergaly@aviva.com