Overview:
A leading secure IT provider is seeking a motivated and ambitious 3rd Line Core Engineer (Grade 11) to join a highly secure Basingstoke-based environment. This role is an excellent entry point into 3rd line engineering, offering hands-on training, clear progression, and exposure to a wide range of core infrastructure technologies. You'll work within a skilled team while gaining strong operational experience and developing your technical capability.
Key Responsibilities:
Perform daily infrastructure checks, incident management, triage, and escalation
Support a high-profile user community with regular customer and stakeholder interaction
Work with ITSM tools to manage the full incident lifecycle
Contribute to operational readiness reviews and service release support
Support project activity including hardware builds and configuration
Carry out hands-on Windows Server and Active Directory tasks
Utilise event management and monitoring tools such as SolarWinds, SCOM, MECM/SCCM, Active Directory, SQL, vCentre, and Trelix (McAfee)
Receive structured training across monitoring platforms and tooling environments
Environment & Clearance:
This position sits within one of the UK's most secure operational environments. DV clearance is essential. Full sponsorship is available for candidates not currently holding DV clearance; however, employment can only begin once clearance has been fully approved.
Fully on-site initially
No phones or corporate laptops permitted on the secure floor
Progression & Development:
Ideal for candidates early in their 3rd line journey
Strong cross-training with Grade 11 and Grade 12 engineers
Clear progression path from Grade 11 to Grade 12
Supportive team culture with structured development
Once established, working pattern becomes split: ~50% at the secure site and ~50% at the standard Basingstoke office
Benefits Package:
Salary £40k-£45k + 10% DV allowance
One-stage, in-person interview (technical + competency)
26 days annual leave plus public holidays
Double-matching pension contributions up to 10%
Life assurance
Companywide incentive plans
Flexible benefits ('Your Choices') including increased holiday, dental, travel, and critical illness cover
Employee discount schemes
Employee Assistance Programme & Virtual GP
If you're looking to accelerate your 3rd line career in a secure, well-supported environment with outstanding progression opportunities, we'd love to hear from you. Please send your latest CV to be considered.
Reasonable Adjustments:
Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.
If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.
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