An opportunity has arisen in our Retail team and we are looking for a Deputy Retail Manager to join us at Bettys Café Tearooms in York on a fixed-term basis for 13 months covering maternity leave. As a Deputy Retail Manager you will be responsible for leading and supporting a team of Retail Assistants and Retail Team Leaders to deliver a deliciously magical experience to every customer. You will report to the Retail Manager and deputise for them in their absence. This is a full-time role working 37.5 hours over 5 days. The start and finish times can vary depending on opening hours of the branch; this may include some early mornings or later finishes and evening shifts with a normal shift length of 8.5 hours per day (no split shifts). You will be required to work at least one day at the weekend every week. If you would like to discuss working patterns please provide more details in your application.
About You
You’ll have a background of working in and organising a Retail department. You’ll have experience in managing and motivating a team. You will have knowledge of food safety and health and safety procedures. You will have good communication skills and the ability to work well with others as we rely on our strong team ethic to deliver the highest levels of quality and customer service. You will have the desire to learn all about our products and be able to confidently share your knowledge and enthusiasm with our customers. Ideally you will have previous experience working to KPI’s such as labour budgets.
What We Offer You
* All employees receive free meals, drinks and snacks while at work
* A quarterly discretionary profit-share bonus
* Holiday allowance with the option to buy and (in some cases) sell additional days
* Company-wide employee discounts
* Access to our health cash plan
* Wellbeing support
* Company funded counselling
* Enrolment in the company pension
Great People, Great Culture
We are Bettys & Taylors Group. Our family business is home to three iconic Yorkshire brands – Yorkshire Tea, Bettys and Taylors of Harrogate. Together we share a passion for quality, service and doing things properly. We are driven by our purpose and our values, and we believe our people are what set us apart. We welcome applications from all cultures, backgrounds, and experiences and we are committed to offering an inclusive culture where everyone can thrive.
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