Senior Digital Content & Communications Executive
Join to apply for the Senior Digital Content & Communications Executive role at Tŷ Hafan Children's Hospice
Senior Digital Content & Communications Executive
Join to apply for the Senior Digital Content & Communications Executive role at Tŷ Hafan Children's Hospice
Direct message the job poster from Tŷ Hafan Children's Hospice
We are seeking an experienced Digital Marketing and Communications professional to join our Marketing & Communications team as a Senior Digital Content & Communications Executive, on a 12 month Fixed Term contract.
About the role:
This is a very exciting time to join the team at Tŷ Hafan, having recently launched our Strategic Plan, which sets out our plans for achieving our ambition of supporting every family who needs our support.
The Marketing and Communications Team plays a crucial role in the delivery of our Vision of a Wales where no family faces the unimaginable loss of their child alone. Not only will this role contribute directly to our income generation activities, it will also play a crucial role in supporting Tŷ Hafan to reach more families and in recruiting and retaining talented and engaged people.
This role will implement the Charity's Digital Marketing and Communications Plan, ensuring we optimise the use of digital marketing and communications channels to support the delivery of the organisation’s strategy. This will include developing and delivering digital content for income generation activities, supporting staff recruitment and retention through digital channels and increasing brand awareness and engagement through digital channels. The role will have specific responsibility for optimising traffic to the Ty Hafan website and will work with colleagues to optimise the website’s performance. The role will also work with colleagues to optimise supporter emails and on the development of high quality video content for use across marketing and communications channels.
About you:
If you have experience of analysing the performance of websites and customer or supporter emails and using the insight to improve performance against a range of measures, we would love to hear from you.
You will have experience of Wordpress CMS Management, of conducting high quality keyword research to inform approaches to search marketing and of creating and editing high quality, engaging video content. You’ll have excellent copywriting and communication skills, combined with strong analytical skills and the ability to successfully prioritise and manage a range of projects and stakeholders.
The Charity has hybrid working in place, and the post-holder will be required to work on-site a minimum of 2 days per week.
The benefits of working for Tŷ Hafan include:
* Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays (pro-rata to part-time hours)
* A Group Personal Pension Scheme with an employer contribution of 5%
* Life assurance (death in service benefit)
* Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
* Unlimited access to a 24/7 online GP as well as a range of other health experts
* Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
* Cycle to work, technology, mobile phone and will writing schemes
* Discounted gym membership and shopping discounts (including 25% of all purchases from any Ty Hafan Retail shop)
* Hybrid working, and when onsite free, secured parking.
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
For general queries about this position, please contact Carmel Scott (HR Partner) on 02920 532 245 or carmel.scott@tyhafan.org. To apply, please visit our website: https://careers.tyhafan.org/vacancy/senior-digital-content-amp-communications-executive-593143.html.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Please note: we may close the vacancy earlier should sufficient applications be received.
Closing Date: 25th August 2025
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Contract
Job function
* Job function
Marketing
* Industries
Hospitals and Health Care
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