We are looking for Neighbourhood Housing Officers for a temp to perm position in North and South West London, starting immediately.
Details:
* Hours: 36 hours per week
* Rate: £20.58-£20.96 per hour
* Contract: Hybrid role - working in the office and site visits (working outside contracted hours may be required)
The successful candidate will work closely with residents on various council estates. The main responsibilities include:
1. Delivering integrated, generic housing support to tenants and leasehold customers, collaborating with other teams, councillors, and Tenants & Residents Associations to achieve sustainable tenancies and communities.
2. Providing proactive, customer-focused housing management across a designated area, ensuring legal and contractual obligations are met.
3. Acting as a visible presence on estates, ensuring safety and maintenance, and providing advice and reports on housing management matters.
4. Supporting the Neighbourhood Housing Team in delivering the Vulnerable Residents Offer.
5. Working proactively with neighbourhoods to understand residents and properties, collaborating with other agencies.
6. Attending external meetings, sometimes after hours.
Requirements:
* Ability to communicate professionally with residents, understanding their needs and demands.
* Flexible approach to residents, encouraging them to find their own solutions.
* Willingness to develop skills in areas such as: money, debt and budgeting; dispute resolution; tenancy law; housing options; employment and skills; health and support.
The closing date for applications is 26/01/2024, with an immediate start expected.
If interested, please send your CV and contact details to Magdalena Uzarowska in response to this ad. CVs will be shortlisted as received, and successful candidates will be contacted.
By submitting your CV, you agree for One World Alliance Recruitment Group Ltd to contact you and forward your details to the end client to assess your suitability for the role. If successful, you will be represented by One World Alliance Recruitment Group Ltd.
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