Position: Operations Controller
Contract Type: Permanent – 40 hours per week
Location: York, Pocklington
Shift: Days (Mon-Fri / 10am-7pm)
Salary: £25,396.8
Why choose DHL eCommerce UK?
Want to work for one of the UK’s best workplaces? DHL eCommerce UK has been recognized as a Best Workplace 2025 and achieved Top Employer accreditation for the 5th year running. Enjoy competitive pay rates and a range of benefits including discount vouchers, healthcare, pension, family leave, childcare discounts, employee assistance programs, and more!
About the role:
This role ensures the day-to-day support of drivers, including conducting briefs and debriefs. You will also support and manage customer calls, assist with queries, and complete administrative tasks such as timesheets and risk assessments.
Key Responsibilities:
* Facilitating inbound and outbound deliveries
* Driver briefings and debriefings with scanners
* Handling driver and customer queries
* Handling and sorting parcels
* Data inputting and administrative duties
* Managing customer calls
Ideal Candidate:
* Excellent multi-tasking skills and ability to work under pressure
* 1-2 years’ experience in transportation or logistics (beneficial)
* Excellent verbal and written communication skills
Additional Requirements:
* Knowledge of Microsoft Office is essential
Career Development:
We support your career growth through dedicated learning and development programs and an inclusive work culture where everyone's voice is valued.
Next Steps:
If you meet the requirements and are interested, please submit your application along with an up-to-date CV.
Diversity and Inclusion:
We value diversity as a strength and aim to create an environment where employees can bring their true selves to work every day.
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