About Jumeirah & the Hotel:
Jumeirah,agloballeaderinluxuryhospitalityandamemberofDubaiHolding,operatesan exceptionalportfolioof31properties,including33signatureF&Brestaurants,acrossthe MiddleEast,Europe,AsiaandAfrica.In1999,Jumeirahchangedthefaceofluxury hospitalitywiththeopeningoftheiconicJumeirahBurjAlArabandthebrandisnow renownedworldwideforitsdistinguishedbeachfrontresorts,esteemedcityhotelsand luxuryresidences.
FromthecontemporaryMaldivianislandparadiseatJumeirahOlhahaliIslandtotheart-inspiredJumeirahCapriPalaceinItalyandthemoderntwistonaBritishclassicatJumeirahCarltonTowerinLondon,thebrandhasbecomesynonymouswithwarmand generous serviceandtheabilitytocraftdistinctiveandpurposefulexperiencesthatbringjoytoguestsfromacrosstheworld.
LocatedintheheartofKnightsbridge,JumeirahCarltonTowerisalandmarkLondonaddresswhereheritagemeetscontemporaryluxury.Thehoteloffersstunningviewsacrossthecity,accesstotheprivateCadoganGardens,avarietyofdiningexperiences,andarooftophealth clubandspawithLondonslargestnaturallylitswimmingpool.
About the role:
The Peak Fitness Club and Spa at The Carlton Tower Jumeirah will offer hotel guests and club members world class treatments, wellness and fitness classes such as Yoga and Pilates with breath-taking views over Londons iconic skyline.
As a Peak Receptionist, you will be the first point of contact with Club Members and hotel Guests, reception colleagues should provide a friendly welcome and the highest level of efficient service in order to meet any needs of members. This role works in the Peak and Pool reception and oversees the safety of members as required. Your duties will include;
To courteously welcome all members to the Club on each visit.
To ensure that all members "sign in" correctly providing all the necessary details, thus proving they are bona fide members of the Club.
To ensure that attendance data of residents is accurately recorded in the members file.
To be a primary source of information about the Club and the Hotel to all members.
To make appointments for members to receive any services offered by the Club, both from callers in person and telephone callers taking the full details and explaining our cancellation policy as well as obtaining Credit Card details and contact details from every appointment booked in the Spa in order to guarantee the bookings.
To ensure that throughout the day the Changing Rooms are adequately stocked with all guest supplies (i.e. soap, shampoo, water, cups, toilet paper, hand drying towels etc.)
About You:
The ideal candidate for this position will have the following experience and qualifications:
Have experience in a similar position within a luxury 5 star environment
Have a passion for your work and the ability to innovate, with a proven track record within luxury environments
Have the ability to operate in a diverse and luxury environment with a focus on guest experience
Be a self-motivator and someone who is ready to challenge in the interest of continuous improvement
Excellent level of English
About the Benefits:
About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits include:
Supportive and inclusive work environment
Access to Learning & Development programmes and clear career pathways
Opportunities for internal mobility within our global network
Colleague discounts on food, beverage, and hotel stays worldwide
Health care and insurance benefits
Competitive salary + excellent service charge
Extra holiday for significant Birthdays (21.30.40. etc.)
Jumeirah perks website access discount
Dry cleaning of uniform or Business attire
Meals on duty
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